With the ongoing concern regarding COVID-19, also referred to as the coronavirus, we wanted to share some ways that we are continuing to work for the communities and homeowners we serve at City Property Management.
- We will be limiting access to our front lobby at our corporate office effective Wednesday, March 18th at 5:00 pm. This closure will be temporary and is for the protection of our team and their families. However, our company is still fully operational and there will be no interruption of the services we provide the communities and homeowners we work with. We will not be accepting cash payments during this time and please make arrangements for a check, money order or register for online payments at our online portal.
- Please arrange to make any payments by mail, electronically, or sign up for automatic payments.
- We are encouraging homeowners to take advantage of our technology. Call, email, or utilize the online portal and mobile app, CITYlink. Please use these methods to make service and architectural requests as well.
- We will be moving into virtual meetings instead of traditional meetings. We are working to hold teleconferences or video conferences. Stay tuned for how homeowners can participate soon should your community elect to hold virtual meetings.
- Please keep watch for email communications from your management team regarding any possible closures of amenities or common areas.
- Some annual meetings have or may be suspended temporarily. All voting will be preserved and will be restarted accordingly when there can be an appropriate meeting venue and process. Please watch for emails on these subjects specific to your community.
- Community Managers will still be visiting properties to check on safety issues and common area maintenance. Violations will be kept to a minimum but homeowners are still expected to maintain their properties to the best of your ability. If you are unable to at this time, please contact your manager.
- If you are experiencing financial hardships during this time, please don’t hesitate to reach out to us. Our team members will work with the boards we serve to find solutions if possible.
- Our company is ensuring we adhere to CDC recommendations and guidelines for our team members.
As a homegrown family-owned business, we are encouraging team members and homeowners alike to continue to support local businesses if possible during this time. For example, buying gift cards to your favorite Arizona establishments will support our communities, neighbors, and economy. We know that it is critical that each of us do our part to reduce the transmission of COVID-19 at this time and at City Property Management, we are utilizing our technology to do so. Business is uninterrupted and we are pushing forward to provide outstanding service to the communities we work with because at City Property Management, we are families serving families. We wish everyone good health and to please reach out to your management team with any questions or concerns. Thank you,
City Property Management
(602) 437-4777
www.cityproperty.com